Privacy Policy

1. Introduction

C2C ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our booking services. Please read this privacy policy carefully.

2. Information We Collect

Personal Data

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for an account (name, email, phone number, password)
• Submit a booking request (full name, contact details, event information)
• Make a payment (billing address, payment information)
• Contact customer support
• Subscribe to our newsletter

Automatically Collected Data

When you access our Platform, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Geographic location (country/city level)

3. How We Use Your Information

We use the information we collect to:

• Process and manage celebrity bookings
• Communicate with you about your requests and bookings
• Send administrative information (updates, security alerts)
• Provide customer support and respond to inquiries
• Protect against fraud and unauthorized transactions
• Improve our Platform and user experience
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information in the following situations:

• With Celebrity Management: To facilitate bookings, we share necessary information (name, contact details, event specifics) with the celebrity's authorized representatives.
• Payment Processors: We use secure third-party payment processors (Stripe, PayPal) to handle transactions. We do not store full credit card numbers.
• Service Providers: We may share data with trusted third parties who assist in operating our Platform (hosting, analytics, email delivery).
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• 256-bit SSL encryption for all data transmission
• PCI-DSS compliant payment processing
• Regular security audits and vulnerability assessments
• Restricted access to personal information on a need-to-know basis
• Secure data storage with encrypted backups

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and login status
• Analyze website traffic and user behavior
• Personalize your experience
• Deliver relevant advertising

You can control cookie settings through your browser. Note that disabling cookies may affect Platform functionality.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to processing of your data
• Request data portability
• Withdraw consent at any time
• Opt-out of marketing communications

To exercise these rights, contact us at celeb@businessapp.qzz.io.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Booking information is typically retained for 7 years for tax and legal purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Children's Privacy

Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: